Data We Collect and Why We Use It
When you open an account with us, we collect the details you provide — name, contact number, email address and the payment method you choose, whether that is bKash, Nagad or Rocket. We record transaction references tied to those wallet rails so we can verify deposits,
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process withdrawals and resolve any account disputes. Device data — browser type, operating system, session timestamps — is collected automatically to keep your account secure and to detect unusual login attempts. We do not sell your personal data to third parties. We share information only with
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payment processors needed to complete your bKash, Nagad or Rocket transactions, and with fraud-prevention services that help us protect your account. Data shared with those parties is limited strictly to what the service requires. If you use our platform from Bangladesh, your use and your data
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rights are subject to applicable local law and the eligible regions we serve. We keep your data for as long as your account is active and for a period after closure as required by applicable rules — after that, it is deleted or anonymised.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.